Shelter Case Manager (Day) Sunday -Thursday 8:00am to 4:30pm, Off Friday and Saturday
Community Action Stops Abuse (CASA) Community Action Stops Abuse (CASA) Marion County, FL Marion County, FL Full-time Full-time $18 - $19 an hour $18 - $19 an hour 13 days ago 13 days ago 13 days ago Community Action Stops Abuse (CASA) Founded in 1977, CASA is the official 501c3 domestic violence center based in Pinellas County, FL.
We operate the area's 24-hour hotline and emergency shelter; non-residential programs, such as support groups, economic empowerment and legal advocacy; Child Protective Investigative Team support; community and corporate training; and the CASA Peacemakers anti-bullying and healthy relationship school curriculum.
Position Title:
Shelter Case Manager (Day) Location:
Marion County Reports To:
Shelter Manager (Assigned to Shift) Day, Evening, Overnight Major Function:
To provide case management, advocacy, and crisis intervention to survivors of domestic violence and their children who are residing at shelter.
Answer the domestic violence; hotline and provide quality services to callers.
Illustrative Duties:
Schedule:
Sunday to Thursday, 8:
00am to 4:
30pm, Off Friday and Saturday.
Provide support, advocacy, crisis intervention, case management, and resources to survivors of domestic violence following the empowerment-based advocacy model.
Provide services at shelter or outreach as needed.
Answer the domestic violence hotline and provide quality services to callers.
Monitor the hotline chat and provide advocacy services to survivors through this platform.
Monitor the security cameras as assigned.
Carry an assigned caseload and meet with each participant on a regular basis to provide resources, advocacy, and ongoing safety planning.
Communicate with the Case Management Manager any needs, concerns, and successes that arise on your caseload.
Participate in ongoing case reviews.
Initiate and complete intake documents and procedures.
Complete all required paperwork, data entry, and monthly reports in a timely manner.
Work with participants to assist them in assessing their needs and goals and help them develop and implement a plan to achieve their goals.
Assist survivors with completing the injunction packet and attend court with the survivor as needed.
Coordinate transportation for survivors and their children as necessary.
Provide participants with information about the Victim Compensation Program and the Address Confidentiality Program.
Perform tasks related to participant exits, including packing and storing of belongings.
Stay current with personal training hours.
Maintain cleanliness and upkeep of all areas designated for use by participants.
Facilitate or coordinate support groups/empowerment-based workshops as requested by the Case Management Manager.
Prepare rooms to receive new intakes by stocking them with necessary supplies and ensuring rooms are in order and ready for the individual or family.
Ensure basic needs are always stocked in the case management office.
Assist in cleaning and maintaining the shelter facility and participant rooms.
Ensure that kitchens are stocked with a variety of appropriate foods.
Assist with the acceptance and distribution of donations and supplies.
Monitor inventory level of food, linens, personal care items, and general shelter supplies.
Facilitate social and recreational activities designed for participants in shelter.
Must be able to work within an empowerment-based service delivery system.
Assist in providing coverage in other program areas as requested by management.
Complete special projects and other duties as assigned.
General:
Understand and abide by all CASA's Policies and Procedures.
Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times.
Attend staff meetings.
Attend and participate in ongoing training opportunities.
Assist with training and supervision of volunteers.
Agree to work a flexible schedule when required, which may include changing schedules to ensure case management coverage, due to illness, absence, vacation other staff members, or a natural disaster.
Complete special projects and presentations as requested.
Qualifications:
High School Diploma or equivalent required.
1 year of related work or life experience preferred.
Experience working with survivors of domestic violence or other social service or criminal justice related knowledge preferred.
Demonstrate knowledge of current community resources and ability to maintain working relationships with agencies.
Ability to work independently and cooperatively as a member of a team.
Agree to drive agency vehicles as needed.
Possess a valid Florida State Driver's License and proof of auto insurance coverage.
Ability e to climb stairs and lift at least 50 pounds.
Agree to participate in a background check after offer of employment.
All employees of CASA are considered essential and as such may be required to be available to remain onsite and/or required to assist during emergencies and other critical times.
Job Type:
Full-time Pay:
$18.
00 - $19.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Education:
High school or equivalent (Required)
Experience:
working with survivors of domestic violence:
1 year (Required) other social service or criminal justice:
1 year (Required) License/Certification:
Driver's License (Required) Willingness to travel:
25% (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We operate the area's 24-hour hotline and emergency shelter; non-residential programs, such as support groups, economic empowerment and legal advocacy; Child Protective Investigative Team support; community and corporate training; and the CASA Peacemakers anti-bullying and healthy relationship school curriculum.
Position Title:
Shelter Case Manager (Day) Location:
Marion County Reports To:
Shelter Manager (Assigned to Shift) Day, Evening, Overnight Major Function:
To provide case management, advocacy, and crisis intervention to survivors of domestic violence and their children who are residing at shelter.
Answer the domestic violence; hotline and provide quality services to callers.
Illustrative Duties:
Schedule:
Sunday to Thursday, 8:
00am to 4:
30pm, Off Friday and Saturday.
Provide support, advocacy, crisis intervention, case management, and resources to survivors of domestic violence following the empowerment-based advocacy model.
Provide services at shelter or outreach as needed.
Answer the domestic violence hotline and provide quality services to callers.
Monitor the hotline chat and provide advocacy services to survivors through this platform.
Monitor the security cameras as assigned.
Carry an assigned caseload and meet with each participant on a regular basis to provide resources, advocacy, and ongoing safety planning.
Communicate with the Case Management Manager any needs, concerns, and successes that arise on your caseload.
Participate in ongoing case reviews.
Initiate and complete intake documents and procedures.
Complete all required paperwork, data entry, and monthly reports in a timely manner.
Work with participants to assist them in assessing their needs and goals and help them develop and implement a plan to achieve their goals.
Assist survivors with completing the injunction packet and attend court with the survivor as needed.
Coordinate transportation for survivors and their children as necessary.
Provide participants with information about the Victim Compensation Program and the Address Confidentiality Program.
Perform tasks related to participant exits, including packing and storing of belongings.
Stay current with personal training hours.
Maintain cleanliness and upkeep of all areas designated for use by participants.
Facilitate or coordinate support groups/empowerment-based workshops as requested by the Case Management Manager.
Prepare rooms to receive new intakes by stocking them with necessary supplies and ensuring rooms are in order and ready for the individual or family.
Ensure basic needs are always stocked in the case management office.
Assist in cleaning and maintaining the shelter facility and participant rooms.
Ensure that kitchens are stocked with a variety of appropriate foods.
Assist with the acceptance and distribution of donations and supplies.
Monitor inventory level of food, linens, personal care items, and general shelter supplies.
Facilitate social and recreational activities designed for participants in shelter.
Must be able to work within an empowerment-based service delivery system.
Assist in providing coverage in other program areas as requested by management.
Complete special projects and other duties as assigned.
General:
Understand and abide by all CASA's Policies and Procedures.
Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times.
Attend staff meetings.
Attend and participate in ongoing training opportunities.
Assist with training and supervision of volunteers.
Agree to work a flexible schedule when required, which may include changing schedules to ensure case management coverage, due to illness, absence, vacation other staff members, or a natural disaster.
Complete special projects and presentations as requested.
Qualifications:
High School Diploma or equivalent required.
1 year of related work or life experience preferred.
Experience working with survivors of domestic violence or other social service or criminal justice related knowledge preferred.
Demonstrate knowledge of current community resources and ability to maintain working relationships with agencies.
Ability to work independently and cooperatively as a member of a team.
Agree to drive agency vehicles as needed.
Possess a valid Florida State Driver's License and proof of auto insurance coverage.
Ability e to climb stairs and lift at least 50 pounds.
Agree to participate in a background check after offer of employment.
All employees of CASA are considered essential and as such may be required to be available to remain onsite and/or required to assist during emergencies and other critical times.
Job Type:
Full-time Pay:
$18.
00 - $19.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Education:
High school or equivalent (Required)
Experience:
working with survivors of domestic violence:
1 year (Required) other social service or criminal justice:
1 year (Required) License/Certification:
Driver's License (Required) Willingness to travel:
25% (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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